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What is United EasyUpdate?
United EasyUpdate is an exclusive United Airlines service, which allows you to receive
automatic notification of flight delays, schedule changes, cancellations, rebookings,
seat upgrades and other valuable travel information. Tell us what information you want
and how you want to be notified - by phone, email or wireless device - and we'll
get the information to you when and where you need it. This service can save you valuable
time and really improve your travel experience.
Am I eligible to sign up for United EasyUpdate?
As a Mileage Plus member, you are eligible to sign up for United EasyUpdate. You will need
your mileage plus number for the sign-up process. Just go to the
United EasyUpdate web site and follow the simple instructions.
How do I sign up for United EasyUpdate?
To sign up for United EasyUpdate, go to the
United EasyUpdate web site, click the Login button, and follow the simple instructions. You
will need to enter your Mileage Plus number and your united.com password.
Do I need to sign up to receive messages each time I fly?
No. That's one of the advantages of this service. With United EasyUpdate, you only have
to sign up once to receive messages on all of your future United flights. We simply track
your travel itineraries based on your Mileage Plus number. It doesn't even matter if you
book your reservations through United Reservations, united.com, or a travel agent - as long
as your Mileage Plus number is included in the reservation.
What username and password do I use to access United EasyUpdate?
Your username for United EasyUpdate is your Mileage Plus number. Your password is the same
one you chose when you previously registered on united.com. If you do not yet have a password
with united.com, you will be prompted through an authentication process, and be given the
opportunity to choose your own password.
I forgot my password. Can you help me?
Yes. If you forget your password, simply go to the Login page and click on the "Forgot Your
Password?" link.
What devices does United EasyUpdate support?
There are four types of contact points supported by United EasyUpdate. These include:
- Voice phone: This can include your home or work telephone, as well as your
mobile phone. Messages sent to your voice phone will be read to you by an automated voice.
You simply have to answer the phone and the message will be read to you. If your answering
machine or voicemail answers the call, a message will be left for you.
- Email: You can receive messages on any email account, and have it displayed in
text-only mode or in graphics mode. Most web based email services, such as AOL, Hotmail,
and Yahoo email support graphics mode. Also, software based email products, such as
Microsoft Outlook and Lotus Notes, also support graphics mode.
- Wireless text phone / pager: Text messages can be sent to phones, pagers and
personal digital assistants with text messaging capabilities.
Can I send my flight messages to others, such as my friends, co-workers,
and family?
Yes. Simply include their contact information in your United EasyUpdate profile, and then
set up your Delivery Options to direct messages to those contact points. This can be very
useful for letting others know whether your flight is on-time.
Can I send a message to more than one place at the same time?
Yes. You are not limited to the number of contact points which receive a single message.
For example, you may want to have a rebooked flight alert sent to your mobile phone AND to
your assistant's email address at the same time.
Can I receive flight information about others' flights?
No. You will only be able to receive flight information for you own flights. However, if
the other person you wish to get the flight information for has also signed up for United EasyUpdate, you can ask them to add you to their contact profile.
Is there a cost for this service?
There are no charges for United EasyUpdate. This is a complimentary service, designed to
save you valuable time and improve your travel experience with United Airlines.
When will I receive my first United EasyUpdate message?
You are able to use United EasyUpdate as soon as you set up your account at the
United EasyUpdate web site. You can receive messages on any United flight you take thereafter
(even if they were booked before you set up United EasyUpdate). |
