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Premier priority services
Note: 2011 elite status and benefits, including the program details below, will be extended until our system conversion date in 2012. The benefits and features of the 2012 MileagePlus program take effect late at that time.
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Coming soon: Premier Access, the new name for our priority airport services available when you fly United or Continental: priority check-in, priority security checkpoint access (where offered), priority boarding lanes at the gate, and priority baggage handling. Learn more.

Here are a few of the ways we put Premier® members first:

First on the phone: Premier reservations
To receive personal assistance, call our dedicated Premier Reservations service in the U.S., Canada, and several locations in Asia, Australia, Europe and Central America. In other areas, your local United Reservations office will assist you. For a directory of Premier reservations phone numbers, please visit united.com.mx/wwcontacts.

First in line: Priority check-in
Check in for your United flights at the counters designated specifically for you. If no Premier line exists, you are welcome to check in with our United First® customers at most major terminals in the U.S. and Canada. On international flights, you may check in with our United Business® customers.

Priority baggage handling
NEW! Starting May 11, 2011, your checked bags will get priority treatment and will be among the first off the flight when you fly United or Continental.

United Economy Plus®
Economy Plus seating is complimentary for Premier members and a traveling companion. Economy Plus is an exclusive area of 6 to 11 rows in the United Economy® cabin, offering up to an additional 5 inches of legroom. Advance seating is available at the time of booking on a first-come, first-served basis, and the member must also have elite status at the time of travel to retain reserved Economy Plus seats. Economy Plus is available on all United aircraft.

Priority on the waitlist
If a United flight you want is full, you can be added to the waitlist for seats that may become available.

  • For paid traveler, your priority status on the waitlist is determined first by your MileagePlus status, then by the fare you purchase, with highest fares getting highest priority.
  • For award travel, your place on the waitlist is determined first by status, then by the time your request is made.

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